The first time you attempt to record in Canvas Studio, whether you are selecting Screen Capture or Webcam Capture, Canvas will prompt you to download the software.
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- Download the .exe file to your computer.
- Once it has loaded, click the file to begin the installation.
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Go back to the Studio popup and select Record again.
Note: If you have downloaded a different version of Canvas Studio, uninstall the previous version and download the recent version from Studio.