Help Ticket: help.nnu.edu
E-mail: instructionaldesign@nnu.edu
Phone: (208) 467-8034
24/7 Canvas Support - Phone and chat options available through the Help menu in Canvas.
IDT personnel check help tickets and the Instructional Design email account periodically outside of these regular business hours. If it is Canvas-related and urgent, please use the 24/7 Canvas resources. If Canvas is unable to help or your need is not related to Canvas, please submit a ticket at help.nnu.edu for the quickest response.
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Dr. Bethany Schultz, Ed.D., M.Ed.Director/Assistant ProfessorBethany's been a part of the NNU community since 2009. In addition to leading the Instructional Design & Technology department, she specializes in online course development, instructional technology implementation, and teaching and learning development. |
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Bryce MillerLearning Management Systems AdministratorBryce has worked in IDT since May 2020. His responsibilities include managing course shells and user accounts, troubleshooting, training new employees, and acting as NNU's liaison with the parent company of Canvas. |
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Brian Ward, Ed.S.Instructional TechnologistSpecializing in online course design and accessibility of digital content, Brian lends his expertise in the use of learning platforms and teaching strategies to NNU faculty and adjuncts. |
We're open for walk-ins and in-person support. Use your ID badge to enter the Learning Commons and ask for us at the Service Desk.
Phone: 208-467-8034
Email: InstructionalDesign@nnu.edu
Location: Leah Peterson Learning Commons, Suite 146
Hours: Monday-Friday 8:00 AM - 5:00 PM (Closed Campus Holidays and 10:00-11:00 AM on Wednesdays for Community Chapel)